Ofgem registration submitted or in progress. Authorisation conditions documented and met. Asset register complete and current. The checklist is a way to organise what you know, not a legal or compliance determination.
Priority Services Register maintained. Documented complaints procedure accessible to residents. Registered with the Energy Ombudsman. Fair pricing and billing methodology documented.
Regular data reporting process in place. Financial resilience evidence available. Reporting requirements and supporting information should be considered in the context of the organisation and each network.
HNTAS gap analysis completed for each network. Metering baseline established per network. Performance data collection process in place. Evidence packs structured and retrievable by network. HNTAS is developing and its final requirements and timetable may change.